Network Documentation
Streamline Support
Disaster recovery
Insurance claims
Peace of mind
Microsoft Windows Servers and Workstations
Windows 2003 Server and
XP Workstation design, deployment, and
support
Troubleshoot general workstation, printing, and
application issues.
Optimize workstations and servers (preventative maintenance)
Build and update servers based on MS Windows platforms.
Install new services on existing servers.
Troubleshoot a variety of server issues.
Set up, maintain, and troubleshoot Exchange mail services.
Plan, implement, and support office relocation projects.
Plan, implement, and support ISP change projects.
Plan, implement, and support MX record changes.
Document Server configuration.
Macintosh Support
Integrate Macs into a Windows Network
Troubleshoot general workstation connectivity and application issues
Set up and troubleshoot printing problems
Transfer data to new workstation
Diagnose and repair hardware trouble, system instability
Firewall Connectivity
Watchguard
Netscreen
SonicWall
Password Recovery
Service Policy configuration to allow or restrict Internet Services
Complete rebuild of firewall with no documentation (Plan, Implement, Support)
Document Firewall Services
Local Area Network Switch Upgrade
Hewlett Packard
Nortel
3Com
Intel
Cisco
Design (scope) LAN hardware upgrade projects
Improve functionality and performance by upgrading switch software to latest
revision
Configure switches for management across network
Document Switch Configuration
Wide Area Network Equipment
Cisco DSL Routers Configure to reduce Code Red Vulnerability
Update running software
Document configuration
Nortel Routers Configure and Troubleshoot
Server Hardware Support
HP-Compaq Proliant
Dell PowerEdge
System Firmware Upgrades (improve performance/stability)
Array Controller Upgrade Troubleshooting and Replacement
Hard Drive Failure Replacement
Windows OS Driver Upgrading
Network Interface Card Installation, Replacement, Configuration
Automated Power Failure Shutdown
Protect core equipment from electrical storms
Configure and test UPS software to
ensure servers shut down safely during power outages
AntiVirus Solutions
Trend Micro
(Personal, SMB, Enterprise Solutions)
Norton Anti-Virus
McAfee VirusScan
Innoculate-IT
