Jon  Richardson,   MCSE / MCSA

Supporting Business in Denver Colorado with personal care

Are you looking for a computer guy in Denver?

Areas of Expertise...

Network Documentation  

Streamline support

Disaster recovery

Insurance claims

Peace of mind

Microsoft Windows Servers and Workstations

Windows 2000 Server and Workstation design, deployment, and support

Troubleshoot general workstation, printing, and application issues
Optimize workstations and servers (preventative maintenance)
Build and update servers based on MS Windows platforms
Install new services on existing servers
Troubleshoot a variety of server issues
Set up, maintain, and troubleshoot Exchange mail services
Plan, implement, and support office relocation projects
Plan, implement, and support ISP change projects
Plan, implement, and support MX record changes
Document Server configuration

Macintosh Support

Network Integration
Optimize Applications
Printing
Internet Connectivity

Firewall Connectivity

Netscreen
Watchguard
SonicWall
Password Recovery
Service Policy configuration to allow or restrict Internet Services
Complete rebuild of firewall with no documentation (Plan, Implement, Support)
Document Firewall Services

Local Area Network Switch Upgrade

HP Procurve
3Com SuperStack
Intel Express
Cisco Catalyst
Nortel/Bay Baystack - Accelar
Design (scope) LAN hardware upgrade projects.
Improve functionality and performance by upgrading software to latest revision.
Configure switches for management across network.
Install additional 10/100, Fiber, GB modules as per design.
Document Switch Configuration

Wide Area Network Equipment

Cisco DSL Routers Configure to reduce Code Red Vulnerability
Update running software
Document configuration
Nortel Routers Configure and Troubleshoot


Server Hardware Support

Compaq Proliant
HP Netserve
Dell PowerEdge
System Firmware Upgrading
Array Controller Upgrade Troubleshooting and Replacement
Hard Drive Failure Replacement
Windows OS Driver Upgrading
Network Interface Card Installation, Replacement, Configuration

Automated Power Failure Shutdown  

Protect core equipment from electrical storms

Configure and test UPS software to ensure servers shut down safely during power outages

AntiVirus Solutions

Trend Micro

Norton Anti-Virus

McAfee VirusScan

Innoculate-IT

Check out the articles Jon has written

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